EvokeIQ Privacy Policy

Effective Date: 11/7/24

Last Updated: 18/2/25

1. Introduction

Welcome to EvokeIQ (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.

By using EvokeIQ, you consent to the data practices described in this policy. If you disagree with the terms, please refrain from using our services.

2. Information We Collect

We collect the following types of information when you interact with EvokeIQ:

A. Information You Provide Directly

• Account Information – Name, email, phone number, company name, job title, and password when you sign up.

• Billing Information – Payment details if you subscribe to a paid service.

• Customer Support & Communications – Emails, messages, or feedback you provide when contacting us.

B. Information Collected Automatically

• Usage Data – IP address, browser type, device information, pages visited, and interactions with our platform.

• Cookies & Tracking Technologies – We use cookies and analytics tools to improve our services and understand user behavior.

C. Information from Third Parties

• Integration Partners – If you connect third-party services (e.g., payroll, accounting platforms), we may receive data relevant to your use of EvokeIQ.

• Marketing & Research – Data from publicly available sources, social media, or business partners.

3. How We Use Your Information

We use your information for the following purposes:

✅ To Provide & Improve Services – Enable access to our platform, enhance features, and deliver personalized experiences.

✅ Customer Support – Respond to inquiries, troubleshoot issues, and improve service reliability.

✅ Billing & Transactions – Process payments, invoices, and subscriptions securely.

✅ Marketing & Communication – Send relevant content, newsletters, and promotions (you can opt out anytime).

✅ Compliance & Security – Detect fraud, enforce terms, and comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. However, we may share it in the following cases:

🔹 Service Providers – With trusted vendors who help us operate, such as payment processors, hosting providers, and analytics services.

🔹 Business Transfers – If EvokeIQ is acquired or merged, your data may be transferred as part of the transaction.

🔹 Legal & Regulatory Compliance – When required by law, to prevent fraud or to protect our legal rights.

5. Data Security & Retention

🔐 We implement industry-standard security measures to protect your data.

📅 We retain personal information only as long as necessary for our services, legal compliance, or resolving disputes.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your data:

✔ Access & Correction – Request a copy of your data or correct inaccuracies.

✔ Opt-Out of Marketing – Unsubscribe from promotional emails anytime.

✔ Delete or Restrict Data – Request deletion or restriction of certain data, subject to legal limitations.

✔ Cookies & Tracking Control – Adjust your cookie settings via browser preferences.

To exercise these rights, email us at [support@evokeiq.com].

7. Third-Party Links & Integrations

Our platform may link to third-party websites or services. EvokeIQ is not responsible for their privacy practices. We encourage you to review their policies.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or on our website. Your continued use of EvokeIQ after updates signifies acceptance of the new policy.

9. Contact Us

If you have any questions or concerns, contact us at:

📧 Email: support@evokeiq.com